Founded by Reuben Zielinski and Joel Trusty in Indianapolis in 2013, Redux uses a patented technique to remove moisture from personal electronic devices with a vacuum drying process that reduces the evaporating point of water so that all moisture is removed quickly, completely and at a safe temperature. Redux provides a real-time measure of moisture removed during the drying process and reports the total amount upon completion. Nearly 2.2 million customers have prepaid subscriptions to Redux drying services to protect their devices and data against water damage. This technique has been effectively used for wet cell phones, hearing instruments, cameras, tablets, MP3 players and other devices.
Rueben Zielinski co-founded Redux in 2013. Today, as president, he leads Redux’s growth and expansion strategies, as well as new technology development. Throughout his career, Reuben has served as a vice president and general manager in the pharmaceutical and healthcare industries, as well as director of research, development and engineering for a leading hearing aid manufacturer.
He is a graduate of Rochester Institute of Technology and Rensselaer Polytechnic Institute where he earned a bachelor’s degree in electrical engineering, master’s degrees in mechanical science, and computer science and a Master of Business Administration.
Mark Earle is Vice President of Product and Software Development. He joined Redux’s technical team in 2014 and was responsible for product design and manufacturing. Today, he oversees all product and software development for Redux’s drying technology. Before joining Redux, he spent 13 years as a senior project engineer for one of the world’s largest industrial automation companies.
Mark has a master’s of science in computer science from Lewis University, a bachelor’s of science in integrative leadership from Anderson University and a degree in electronics and computer technology from Ivy Tech Community College.
Prior to joining Redux at the beginning of 2020, Jim spent his career in building and developing high performance sales organizations with extensive background in technology and SaaS.
Jim is a graduate of Indiana University with a Bachelor of Science in marketing.
David Douberteen serves as Director of Operations. He uses his diverse skill set to oversee product prototyping, supply chain management, manufacturing and internal processes and procedures. Prior to joining Redux in 2014, David spent over 12 years with one of the world’s largest industrial automation companies as a senior project engineer and oversaw business development.
David graduated from Rose-Hulman Institute of Technology with a Bachelor of Science in electrical engineering and Indiana Wesleyan University with a master’s degree in organizational leadership.
As Director of Audiology Sales for Redux, Matt combines his personal hearing loss journey with his professional sales and marketing experience. His passion to improve hearing care led him to Redux where he enthusiastically shares how the Redux drying platform improves the health of both patients and practices. Matt, who is bilaterally deaf, hears with an auditory brainstem implant and understands first-hand the importance of proper hearing treatment and hearing instrument care.
Before joining Redux in 2019, Matt served as a senior sales and insights manager for News America Marketing. He is a development consultant and board member for various hearing loss-related nonprofits and a frequent guest speaker, author and podcaster, sharing his perspective on overcoming hearing loss-related challenges.
Matt is a graduate of Indiana University where he earned both a bachelor’s degree in marketing and a Master of Business Administration.
James Shrake is the Director of Customer Success Operations. His background includes many years of multi-unit retail, franchise development and national program management. In December 2014, James successfully launched the first Redux drying program across more than 600 wireless retail locations. In January 2017, he joined the Redux team and has helped grow the program to include more than 2,200 points of distribution through the development of business models, service offerings, product development and partner support.
James studied business management at Ball State University.
As a Client Success Specialist, Nicole Mallory provides partners with the resources and support needed to be successful in the field. She also serves as the primary liaison between internal operations and user experience. Prior to joining Redux at the beginning of 2020, Nicole spent 10 years in case management and client relations.
Nicole studied accounting at the College of DuPage and completed an internship through the Disney College Program, where she studied organizational leadership with students from around the world.
Evan Zaldivar is a Senior Associate Software Developer. He joined the Redux team in 2017. Evan works on application development to control Redux iOS applications and develops communication technology for Redux.
Evan graduated from the University of Central Florida with a bachelor’s degree in computer engineering and is originally from Miami.
Imran Arain is the Director of Supply Chain & Logistics. His background includes more than 14 years of experience in the telecommunications industry, including 12 years within the repair and reverse logistics sector at one of the largest providers of mass media in the U.S. Imran joined Redux in 2014 and is responsible for managing supply chain and maintaining the product lifecycle of equipment deployed to partners and customers, ensuring they receive the quality and support the industry commands. With an affinity for gadgets and innovative technology, he was a perfect fit for Redux.
Imran is a graduate of the State University of New York where he earned a bachelor’s degree in health sciences.
Santhosh Kadambari serves as Technical Programming Manager. Prior to joining the Redux technical team in 2018, he spent more than 13 years in software development. Santhosh manages enterprise applications and databases and specializes in building and implementation of cloud, database and web-based systems. He is also an expert .NET integration architect who designs and build APIs required for the Redux solution (an IoT device).
Santhosh is a graduate of Andhra University in India where he earned a bachelor’s degree in computer applications and a master’s degree in computer science.
Michael joined the Redux team in 2019 as an Accounting Manager. He draws on 20 years of experience in accounting roles, including accounting management and senior financial analysis for private and public firms. His current responsibilities include overseeing all daily, monthly and quarterly accounting functions along with shareholder financial reporting.
Michael has a bachelor’s of science in accounting from Ball State University and a master’s of business administration from the University of Indianapolis.